Metrics





Topman.com has much fewer unique visitors than its competitors H&M and ASOS. This metric is important in determining the awareness of your brand as well as the market share you hold within the e-commerce arena. To increase traffic, Topman should promote its website more heavily through social media platforms like facebook and twitter and host contests to excite the customer and bring them to the site. Post holiday would be a good time to host such a contest, as this is a time in which traffic on the site is particularly low. By comparing unique visitor data from past years with the data recorded during the contest period you can measure the effectiveness of the promotional strategy.